FAQ
1. How do I place an order?
Simply browse our collection, select your items, choose your size and color, and click "Add to Cart." When you're ready, proceed to checkout and follow the prompts to complete your purchase.
2. Can I change or cancel my order?
We process orders quickly to ensure fast shipping. If you need to change or cancel your order, please contact us within 24 hours at service@yoheywear.com. We’ll do our best to accommodate your request, but we can’t guarantee changes after the order has been processed.
3. What size should I order?
We provide a detailed size guide on each product page. If you’re unsure, feel free to contact us for assistance or check customer reviews for insights on fit.
4. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can track your package through the carrier's website.
5. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location.
6. How do I return or exchange an item?
If you're not satisfied with your purchase, you can return or exchange items within 30 days. Please visit our Returns & Exchanges page for more details on the process.
7. Is my personal information safe?
Absolutely! We use secure SSL encryption to protect your personal and payment information. Your privacy is important to us, and we never share your data with third parties.
8. Do you offer gift cards?
At this time, we do not offer gift cards, but stay tuned for future updates!
9. How can I contact customer service?
If you have any questions or need assistance, feel free to email us at service@yoheywear.com. Our team is here to help!